Meanwhile, the stakeholders in the establishment of a credit bureau have engaged Gemini Professional Services to conduct a Public Education Campaign on the same. The purpose of the campaign is to inform the public about the nature of a credit bureau, the benefits of having one, and to dispel negative perceptions that the public may have regarding it. The public is being sensitised about their rights, and the obligations of a credit bureau.

The establishment of a credit bureau is a result of the policy decision taken by the Central Bank of Lesotho to address the problem of non-repayment of loans. The Bank is empowered by the Central Bank of Lesotho Act. No.2 of 2000 to create a credit bureau or a similar database in respect of credit information from the Lesotho Banking Industry.

This is against the background that over the years, Lesotho has experienced a problem of inadequate financial intermediation or lending by banks. This problem of inadequate credit delivery is, in turn, a result of a number of institutional, legal, structural, and policy weaknesses within the economy of the country. One of these weaknesses is the high default rate or a high incidence of the culture of non-repayment of loans by borrowers.