The Central Bank of Lesotho invites bid proposals from eligible person(s) or body corporate for the provision of In-house Training in Customer Care/Service. 

1. Bids bearing no identification of the bidder in sealed envelopes clearly marked “In-house Training in Customer Care/Service” should be deposited in the tender box located at the reception area of Central Bank of Lesotho at corner Moshoeshoe & Airport Roads no later than 27 August, 2010.

2. Bids will be opened the same day at 14h30 in the Central Bank Auditorium.  Bidders or their representatives who wish to attend are welcome.

3. Certified copies of current tax clearance certificate and traders license must be submitted with the proposal.

4. Bidders are requested to quote in Maloti or Rands only and should be inclusive of 14% of Value Added Tax.

5. Central Bank of Lesotho is not bound to accept the lowest or any bid.

6. Bidders must expressly respond to the specifications as stipulated in the advertisement.

7. For further clarification bidders are requested to contact the undersigned at telephone (+266)22232088 for administrative requirements and Mr Motopela ‘Nyane at (+266)22232155 for technical requirements.

Special Notes:

• Bidders are expected to ensure strict compliance with the above specifications and conditions, failure to do so will result in disqualification of bids.

• All bidders are advised that a Vendor Exclusion Policy shall apply where necessary.

• Bidders are to note that the Central Bank of Lesotho shall apply withholding tax obligation when effecting payment.

• Further details about this tender are attached to this invitation.

VM Tabane

Secretary, Tender Committee